Customer contact center
The Mawazo hub is dedicated to delivering high-quality, high-touch services for a wide range of clients.
Our Brand Care Specialists represent your brand with a level of knowledge and enthusiasm that results in higher customer service scores, better conversion rates, and higher Average Order Value (AOV).
In your search for a call center outsourcing partner, you have hundreds of providers and dozens of locations to choose from. Whether you’re conducting the search yourself or are working with a consultant, you’re evaluating all the relevant criteria: cost, quality, service, flexibility, scalability, technology, experience and culture.
- Remote help desk services
- Voice of customer solution; surveys , real time customer feed back Intergration into ATMs, SMS , Mobile, apps social media