Customer contact center

call-center-customer-service-learnership-1439063809The Mawazo hub is dedicated to delivering high-quality, high-touch services for a wide range of clients.

Our Brand Care Specialists represent your brand with a level of knowledge and enthusiasm that results in higher customer service scores, better conversion rates, and higher Average Order Value (AOV).
In your search for a call center outsourcing partner, you have hundreds of providers and dozens of locations to choose from. Whether you’re conducting the search yourself or are working with a consultant, you’re evaluating all the relevant criteria: cost, quality, service, flexibility, scalability, technology, experience and culture.

  • Remote help desk  services
  • Voice  of  customer  solution; surveys  ,  real time  customer  feed back  Intergration into  ATMs,  SMS , Mobile,  apps social media